Frequently Asked Questions

  • Because we are an online platform, we can serve any area in Florida, including, but not limited to:

    Altamonte Springs

    Apopka

    Cape Coral

    Clearwater

    Ft. Lauderdale

    Gainesville

    Hollywood

    Jacksonville

    Kissimmee

    Melbourne

    Miami

    Ocala

    Orlando

    Panama City

    Pensacola

    St. Augustine

    Tallahassee

    Tampa

  • We are currently credentialed with the following insurance providers:

    • Aetna

    • Ascension

    • Blue Cross Blue Shield of Massachusetts

    • Carelon

    • Cigna

    • Oscar (Optum)

    • Oxford (Optum)

    • Providence Health Plan

    • Quest Behavioral Health

    • United Healthcare (Optum)

    **Most insurance plans will cover telehealth services, but some may not. Check with your insurance company to verify coverage.

  • Relationship Recovery therapists utilize an eclectic approach based on each individual or family. We are trained in the following specific modalities:

    • Gottman Level 1

    • Dialectical Behavior Therapy (DBT)

    • Cognitive Behavioral Therapy (CBT)

    • Internal Family Systems (IFS and Parts Work)

    • Motivational Interviewing (MI)

    • Solution Focused Therapy

Frequently Asked Questions About Teletherapy

  • Teletherapy works in much the same way as onsite therapy. You can speak to a licensed practitioner for a free consultation and schedule an initial session. The therapist will provide access to a patient portal for you to sign initial documentation and engage in the therapy sessions through a HIPAA compliant, video conferencing platform.

  • No, teletherapy is as easy as picking up the phone and calling your therapist. Clients are given detailed instructions for accessing the client portal and joining a session, and email/text reminders can also be sent for clarification.

    Relationship Recovery staff are trained in providing additional assistance to walk you through the process as needed.

  • You can elect to have your sessions anywhere in the state of Florida, whether it is your home, workplace, or any location where your privacy feels respected.